Backup Exec VMware GRT fails after VM-Tools update

If you get backup-errors for Backup Exec 2012 VMware GRT Backups after updating VMware-Tools on the virtual machines ( V-79-57344-38721- Failed to mount one or more virtual disk images) try the following to fix the problem:

1. uninstall VMware Tools from virtual machines

2. Uninstall Backup Exec Remote Agent from the virtual machines

3. Reboot the virtual machines

4. Reinstall VMware Tools with VMware VSS disabled

5. Reboot virtual machines and install Backup Exec Remote agent on virtual machines

    Article Details:

    FileID : 443
    Keywords : backup exec;2012;V-79-57344-38721; failed to mount images; GRT, VMware
    Authored by : davidr
    Views : 5451
    Submit Date : 2013-03-06 18:57:51


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