Sym. Ghost 2.5.1 - hot imaging error (event ID 9) when doing hot imaging with Symantec Ghost 2.5.1 you might get a timeout and see event ID 9 in the event viewer ("The device, \Device\Ide\iaStor0, did not respond within the timeout period.") on the client. to solve this problem update the Intel AHCI Controller driver (Intel® Rapid Storage Technology Driver) on the client.